VoIP technology has brought a great revolution in the communication industry. All the previous complicated communication problems are now seemed to be streamlined which was never thought of. Conference calling has already introduced a 3-way calling system, as well as content sharing, has become easy with several people at once working from a remote location.
Moreover, IP PBX has also solved the preliminary problem of internal communication by connecting IP address with multiple extension numbers. This has effectively eliminated the integration of hardware or cables. With the utilization of most advanced terms known as Class 4 Softswitch and Class 5 Softswitch, long-distance calls and trunk calls have become the things of the past.
Here you will discover some interesting details about Class 4 Softswitch and Class 5 Softswitch and the role played by these terms in VoIP technology.
What is a Softswitch?
Softswitch is basically the most powerful multi-technology telecommunications systems which are excellent for public exchange switching including end office and International gateways. These are a convergence of the switchboards and software. In the past days of the communication industry, the purpose of switchboards was to route calls, but now these phone calls are simply automated through Softswitch. Switchboards and Softswitch work in a similar way, but now these calls managed and automated by the VOIP providers.
Role of Class 4 Softswitch
Class 4 Softswitch helps transmit a huge volume of data, especially for international calls. It is also called a wholesale carrier as it simply routes numerous calls traffic between multiple exchanges and different transport areas commonly called LATAs (local access and transport areas). Hence, it is safe to assume that Class 4 Softswitch efficiently routes the calls between different Class 5 Softswitch areas.
Key features of Class 4 Softswitch:
- Secure firewall
- UI support
- Call authentication
- Intelligent call routing
- Track the details of concurrent calls
Role of Class 5 Softswitch
Class 5 Softswitch helps transmit a very small volume of data. It is also called a retail carrier as it deals with the calls of some immediate end-users within the city. You can normally associate a standard telephone device with Class 5 Softswitch employing the IP connector. In order to make an International call, Class 5 Softswitch will simply pass the traffic to Class 4 Softswitch which will ultimately travel through multiple exchanges.
Key features of Class 5 Softswitch:
- Call back
- Call holding
- IVR
- Call transfer
- Analog too digital conversion
- Call forking
- IVR
- Billing/routing
In general words, Class 4 Softswitch is referred best to international calls whereas; Class 5 is good for local calls.
Final words:
After reading this article, I hope you got a clear idea about what are Class 4 Softswitch and Class 5 Softswitch. VoIP Terminator is one of the best call center solutions providers in the USA and one of the renowned names when it comes to developing Class 4 Softswitch and Class 5 Softswitch solutions. You can consult with the professionals for more details before implementing this for your business.
